WildBlue uses the latest satellite technology to deliver two-way high-speed affordable Internet to your home or small office, virtually anywhere you are located. All you need is a WildBlue modem and mini-dish.

WildBlue's service offers access speeds that are comparable to direct service line (DSL) and cable modem services. WildBlue's two-way wireless service provides high-speed data in both directions, upstream and downstream. Customers don't need an additional phone or cable line or the expense of a traditional dial-up ISP to receive broadband Internet access.

WildBlue’s proven state-of-the-art technology connects your home or small business computer to the Internet via our satellite using a WildBlue mini-dish and modem. It’s that simple.

The modem and dish will work with most PC and Macintosh computers manufactured within the last few years. A network card is required.

NCI will offer WildBlue in the Nemont Telephone, Project Telephone, and Missouri Valley Communications service areas. This is a solution we will use to reach any customer we can not currently reach with our traditional DSL offerings. You need to have a clear view of the southern sky and live in the continental United States to use this service. Usage is subject to WildBlue's fair access policy. This can be found at http://www.wildblue.com/legal/acceptable_use_policy.jsp

NCI is expecting to begin installing systems in September 2005. Equipment availability and installer resources may limit the speed at which we can deploy WildBlue. Please watch this site for any changes.

You can connect to the WildBlue modem through an Ethernet connection, which does require an Ethernet card. Your computer will need to have 100 MB of hard drive space available.

• Works with Mac (OS 9, OS 10.2 or higher) or Windows (98 SE or higher) operating systems.

• Not recommended for Voice Over IP or real-time gaming.

*Speeds are not guaranteed.

Download means receiving information from the Internet. Examples include receiving emails, viewing web pages, or listening to music from an online radio station.
Upload means sending information to the Internet. Examples are sending emails or posting personal web pages.

Can I get WildBlue service in a mobile vehicle like an RV or boat?
Not at this time. WildBlue service was designed for stationary locations like homes and small businesses. We do not offer broadband service for mobile vehicles at this time.

Can I use wireless home networking with WildBlue?
Yes. WildBlue is compatible with all major wireless home networking products.

Do customers need to have a phone line in addition to the satellite connection?
No. WildBlue offers an efficient 2-way broadband connection that requires no phone lines.

Do I need a southern line of sight to receive a signal from your satellite?
Yes. You will need a clear view of the southern sky to receive a signal from the WildBlue satellite.

What is the installation process like? Can I install my own dish?
WildBlue professional installers install equipment and activate WildBlue's broadband service at your chosen location. The satellite mini-dish is about 26 inches x 28 inches. A cable from the dish connects to a satellite modem (a small box usually placed next to the computer), which connects to your computer via an Ethernet connection. Installation requires an installation professional to make sure that the dish is pointed at the satellite accurately and to verify that all connections are made properly. Self-installation is not offered.

How hard is it to use?
Not hard at all. Once we professionally install your WildBlue system, you are ready to surf the Internet at lightning fast speeds. You can use your same web-browser, go to the same sites, use your email, etc. just like you always have... but a lot faster!

Who do I call if I have a problem?
You just call the friendly customer care agents at WildBlue. We'll have a person you can talk to, 24 hours a day, 7 days a week. Customer Care: 1-888-232-9942 (toll free)

How fast is this service? How does it compare to cable modems and DSL?
WildBlue's always-on broadband Internet connection provides a user experience similar to most DSL and cable modem services. We offer download speeds of up to 1.5 Mbps - more than 30 times faster than today's dial-up speeds. We offer upload speeds up to 256 Kbps.

Can I get WildBlue from NCI if I’m not currently an NCI customer?
NCI will initially provide WildBlue service within the Nemont Telephone, Project Telephone, and Missouri Valley Telephone service areas only.

If I sign up for WildBlue can I keep my nemontel.net email address? Will I need to continue paying for dial-up service?
NCI Internet customers can keep their existing nemontel.net email address if they choose. You will not need to continue paying $19.95 per month for dial-up internet.

• Service is subject to a credit check, and deposits may be required.
• Prices are subject to change and do not include taxes.
• Customer agreement requires a 12-month service commitment that is subject to early cancellation fees.
• With satellite solutions there is some latency. This is not a solution for gaming and VoIP.
• Non-standard installations are subject to additional charges. You will be provided an estimate prior to installation.
• Customers must abide by the WildBlue Acceptable Use Policy and will be governed by the WildBlue Fair Access Policy. These can be seen at http://www.wildblue.com/legal/.